Great service after problems and no answers

<p>I requested that my contract number be changed to a prepaid number, when the next month came I was still debited, this after phoning and checking as to why no one could give me an answer.</p> <p> </p> <p>I received a call this morning from Dane Larson who amended the contract and explained to me that the contract was up until May and not March as per the first lady I spoke to.</p> <p> </p> <p>At the end I think most of us as customers do not want things to happen straight away, we just want to know when it will happen and if there are any problems, what the problems are.</p> <p> </p> <p>Thank you Dane for your excellent service.</p>