DH
Dirk H

1 reviews | Active since May 2019

03 Oct 2019, 14:41

Great service

Just need to share a wonderful experience at your shop in Savannah Mall, Polokwane. The specific person who assisted is Steve. I always went to the shop in Mall of the North for several years now. Unfortunately the level of service from some specific individual there made me to rather go to another shop, and this is how I ended at Savannah Mall. Steve assisted in a very professional manner with 2 upgrades, and his advice was also very much helpful. I will now only go to the shop in Savannah Mall to be assisted by Steve. He is very knowledgeable, and make me feel important as a client, and not just another number. Steve, always provide the quality service that you gave me, and soon Vodacom will have a new CEO (or at least a manager)

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Replies (1)
Vodacom
Vodacom's reply03 Oct 2019, 14:59
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards, Consumer Website Team