Great Service
<p>Vodacom SA ! I'm not big on social media rants but :</p> <p>your network , service , service ethics , response times , operating platform , customer care of Vodacom SA are terrible in every single sense of the word ! Even when said slowly ...</p> <p>Another word I think of is pathetic ! Followed with a slow clap.</p> <p>I have spoken to 11 Vodacom " service agents / customer care agents " <br />I have confirmed my personal details 11 times .<br />I have tried aaaaaaalllllllllll of your little *140#gof$&$& your self codes and nothing . Zip . Zero . Zilch . Nothing I cannot make a call using your platform and service that I bought into.</p> <p>I , yes me ! The client. I upgraded , I pay monthly and have for 16 yrs .</p> <p>Now ..... I , yes me ! The client . I Cannot make calls from my , yes me ! The clients cell phone ! Which I , yes me the client pays for.</p> <p>How does it get to this level of incompetence ? I , yes me ! The client would like to know !</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
