1 reviews | Active since Dec 2016

28 Dec 2016, 19:28

Great Service

<p>I have paid my contract in full and send a email with a proof of payment and requested to convert my contract to pay as you go. I have received a email the next day to inform me that the payment was received and that the contract has been put over to pay as you go. Thank you!!!!</p>

0
Replies (3)
Vodacom
Vodacom's reply29 Dec 2016, 08:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Dec 2016, 08:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Dec 2016, 10:24
Official

Dear Mr. Charles Wernick

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.

We will send this to the respective management for the necessary reward and recognition.

Kind Regards
Kulsoem
Vodacom Escalations Support