GREAT SERVICE

I was heavily frustrated with vodacoms staff that kept sending me from pillar to post for a sim card. i spoke to leanord in sales , I spoke to charlene in the call centre and to jennifer in after sales but all of them kept sending me in circles, i finally decided to cancel my contract with vodacom and told jennifer to cancel who happily put through the cancellation without a second thought .I then dialled a wrong department ( THANK GOD ) and came through to Wikus who even though was not the person to talk to listened to my complaint and told me he will get someone to assist and true to his word he got Collin to assist me. thank you Wikus for going the extra mile, I just wish more of your employees were like you and not as they are lazy and non-interested in their work. It was a pleasure to get assistance from Wikus and Collin and thanx to them vodacom still has me as a customer.