Great Helpline

My elderly neighbour was having great difficulty w her Cel C account, 4 trips to the store and 3 calls I made to helpline all pointless. I eventually called Vodacom help as I'm w Vodacom and a very patient and kind and efficient staff member identified her phone was Vodacom blocked so her Cel C was not working properly. He gave advice which worked, amazing after the poor woman spent Lord knows how long w her provider. He went over and above expectations and well she was amazed. You will most likely have a new customer when her contract runs out. His name is Dylan McKenzie (sp?) And he is a prototype for customer excellence.