ES
Ephraim S
1 reviews | Active since Jun 2022
08 May 2025, 11:52
Great help and support
Have to send my thanks to the fibre team of Vodacom and the manager, Neo Malatji , they went an extra mile to ensure that my line is released by Mweb/ZoomFibre , I really love how they handled this issue and how they went an extra mile , I have to say Vodacom cares for its customer, the support I got was great , and also to mention Andile Malindisa , he helped to raise my issue to the fibre team and ensure it’s resolved, I really appreciate the manner in which Vodacom approached this issue I was experiencing.
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Vodacom's replyOfficial
08 May 2025, 12:02 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply08 May 2025, 12:02
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team