RS
Roland S

1 reviews | Active since Sept 2010

22 May 2018, 07:34

Great Feedback from Vodacom

Good morning,

I felt the need to open a new comment. Thank you for the prompt responds on my complaint of yesterday 21/05/18.

The gentlemen took the time to listen and the whole issue was resolved in 10 min. I'm pleasantly surprised by your focus on remedying the problem.

Thank you Vodacom, please relay my thanks to the consultant as well.

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Replies (2)
Vodacom
Vodacom's reply22 May 2018, 10:02
Official

Good day

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 May 2018, 11:02
Official

Dear Renaldo,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.

We will send this to the respective management for the necessary reward and recognition.

Regards

Vodacom Consumer Website Team