MM
Mandlenkosi M
1 reviews | Active since Aug 2024
12 Sept 2024, 14:42
Great customer service received from Zukisani.
I called Vodacom today querying a message received about a promotional data that is activated on my account. I was concerned about additional fees this would attract.I spoke to Zukisani, who investigated and established for me that this is truly promotional and nothing will be billed additionally. Quite a surprise from Vodacom.Thank you so much.Thanks to Zukisani as well for checking for me.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
13 Sept 2024, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details . Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2024, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details . Regards, Vodacom Consumer Website Team
