YN
Yolundie N

1 reviews | Active since Mar 2018

25 Sept 2019, 18:11

Great customer service

For the first time in the longest time, it was an absolute pleasure to deal with the vodacom customer care centre and the upgrades department, I was assisted properly and they even called me back as I was driving when the first callback came through. I did not end up processing the upgrade due to handset costs for a handset that was ****** but the service I received was excellent. A refreshing change, keep it up!

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Replies (1)
Vodacom
Vodacom's reply26 Sept 2019, 07:20
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this.  Regards Consumer Website Team