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karabo R

1 reviews | Active since Nov 2017

02 Jul 2018, 11:44

Great customer service - Cassandra

Thanks To Cassandra for effectively following up on my previous complaint. Thanks a MILLION Cassandra, my complaint has been attended . It feels so good when a company follows up and acts on a helpless customer instead of hiding and being unavailable.

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Replies (1)
Vodacom
Vodacom's reply02 Jul 2018, 12:38
Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Consumer Website Team