KV
Khanya V

1 reviews | Active since Jun 2012

25 Mar 2015, 16:03

Great customer service

After struggling with the authentication process and getting bad attitude from the customer care consultants yesterday, today I got through to a consultant that was much more helpful and willing to assist me, and was efficient at that. I would like to express my satisfaction to the service received from a guy by the name of Michael. It's consultants like him that will help Vodacom retain their customers no doubt.

0
Replies (1)
Vodacom
Vodacom's reply26 Mar 2015, 08:38
Official
Hello kvenkile,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to Michael's Management team for recognition.

Kind Regards
Vodacom Website Team