MM
Molebogeng M
1 reviews | Active since Mar 2019
23 Feb 2024, 13:01
Great Customer Experience
My husband has a Vodacom account ***). We had an issue with the payment amount for this month and sent an email but there was no reply. Today we called, ready to fight as we always have issues with the service from Vodacom, and we were assisted by Dylan. Did he not shock us with his Kindness!!! He was warm and very receptive. He went out of his way to assist us and managed to clear up the misunderstanding. We are honestly impressed with his service and we hope to always interact with consultants like Him. BigUps to Dylan.
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Vodacom's replyOfficial
23 Feb 2024, 13:57Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply23 Feb 2024, 13:57
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team