Great customer care follow up service from BIANCA QWABE

<p>I was telephonically contacted about a data package on my cellphone and was initially totally mis-informed. I then enquired with Vodacom customer care and requested that they cancel or rectify the mistake with the package that had been 'sold to me'. They endevoured to resolve and call me back. They did so a week later and confirmed that mis information had been supp**** and offered to rectify and resolve the issue.</p> <p>I was going to throw in the towel with vodacom, but after dealing with BIANCA QWABE I am happy to say they and she specifically, resolved the issue in a professional, helpful and curtious manner. So great customer care from Vodacom and BIANCA for rectifying a mistake from their side.</p>