CJ
Craig J

1 reviews | Active since Jul 2011

19 Dec 2016, 07:53

Great Connection, just bad timing

<p>I have been with Vodacom for over 20 years now. I have no plans to leave as yet, but Vodacom is forcing me to look elsewhere. Everyday between 4pm and 8pm, I get no connection to the internet. Google even times out. It is like the internet is turn off. This is very frustrating as it is normally the time that i get home and want to do this online. I have complained about this before and now it looks like it is back again, I guess this is just bad timing on my behalf.</p>

0
Replies (1)
Vodacom
Vodacom's reply19 Dec 2016, 09:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team