DR
Dahmion R
1 reviews | Active since Jul 2018
07 Nov 2022, 19:01
GRATEFUL
Great service
After two weeks of swearing and fighting with vodacom to allocate a payment to the right account since 25th of October been fighting consultant after consultant department after department this one consultant DORCAS MAWABILE from subscriber collections department is the star spoke to a number of her colleagues sent emails to them even the team leader however i just called once yesterday 06/11/2022 she assisted me and Today 07/11/2022 the payment was rightfully allocated to the right account I WANT YOU TO KNOW I APPRECIATE YOUR HELP, WHAT NO ONE COULD DO IN TWO WEEKS YOU DID IN ONE DAY
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Vodacom's replyOfficial
08 Nov 2022, 08:17 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply08 Nov 2022, 08:17
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team