ND
Nazli D

1 reviews | Active since Oct 2012

07 Jul 2018, 23:34

Grateful

I had spoken to a lady by the name of Ntabisi at the call centre, I SINCERELY hope I'm getting her name right. She was exceptional with her customer service s****s as well as her patients with me. She didn't only help me with one problem but 2. I am ever so grateful that I had come through to her on the line. You are truly amazing. Your customer service is on par. You were truly exceptional. She even called me back to verify that everything was still in working order. I thank you so very much.

Kind Regards. Salaamah Davids

P.S I had asked my daughter to send this for me as I'm not tech savvy enough. Please pass on my sincere gratitude for her assistance

0
Replies (1)
Vodacom
Vodacom's reply08 Jul 2018, 14:01
Official

Good Day Nazli

Thank you so for making us a aware of the awesome experience.

We will make sure that the agent gets the recognition she deserves.

Kind Regards

CJ

Best regards,