GZ
Gail Z

1 reviews | Active since Jan 2016

30 Jul 2020, 14:43

Got your money so stuff the customer now.....

Went through the process of upgrading my phone. Was then told new phone would be delivered by RAM. OMW then the doodoo hit the fan. No idea where the parcel is and Vodacom don't give a dam either. I have called Vodacom, Ram & Mondo so many times and just keep getting empty promices and nothing done. Hang your head in shame - all of you...

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Replies (1)
Vodacom
Vodacom's reply31 Jul 2020, 07:44
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team