1 reviews | Active since Nov 2016
GOT YOUR MONEY NOW TO HELL WITH YOU!!!
<p>I Recently noticed i am being overcharged for my Vodacom contract, i called in and i was advised that they have added a service for 149 incorrectly and will reverse the amount for 2 months, about a week later i received nothing further and called again, i was told the call was closed without my knowledge because everything is correct on my account and i wasnt going to recieve the funds i was told. The lady was rude, unhelpfull and seemed like i am irritating her because she was unable to tell me why my statement amount was so high, i was promised a call the next day, 2 weeks later and i am still waiting if i call the centre i have to wait for 30-45 min for nothing. this is terrible i have 3 contracts with Vodacom now they treat me without respect</p> <p>im really ****ed off.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
