Got blocked from calling Vodacom and they went back on their deal.

After a week of fighting for Vodacom to correct my upgrade. They blocked me from calling them. When I finally got myself unblocked. They make excuses saying there is a delay with the courier company. Another agent tells me no actually they didn’t process the corrected upgrade and now I need to re do the upgrade at almost R500 more a month 36 months instead of 24 as originally agreed. How can a company to back on an agreement after they persuaded me to do the upgrade and finalised the deal?

Now I need to wait till feb for my phone. So much for getting it before Xmas

So disappointed by this. Maybe next upgrade it’s time to change service providers.