Goodwill gesture offered by vodacom not fulfilled!

In September 2015 I had some billing/data issues with vodacom. After a number of complaints etc they offered me a once off good will gesture which they have not full-filled.<br> <br> I filled in their form and sent it back via [Email Removed] - 2 months later.... and STILL no credit!<br> <br> I've emailed to query them. No response. <br> Today I called them and the call was cut/dropped after explaining the whole story again!<br> <br> So now I've resorted to HelloPeter where I know that at least your complaints division will answer this.<br> <br> Please do the honorable thing vodacom and \Pay Back the Money!"like you said that you would.<br> <br> my email reference for this:<br> Subject: S3-8GR2K-KXV3Q"""