Goodbye Vodacom - You have lost my business forever

After almost a year of trying to upgrade and I eventually gave up on this upgrade, I get a phone call from Vodacom Upgrades Department. I accepted the deal they offered and awaited delivery of the item, which I gave up as my office address. Vodacom indicates that they require my ID. Vodacom does not let you know when it will be delivered, only that its with the courier services. This morning, around 7h30, I receive an email stating that it will be delivered today. Too late, I am already at the office and did not bring my ORIGINAL ID with me. The courier rocks up here and insisted on the original ID. I had a certified ID copy with me, but they refused. So now I finally give up, This was the last chance for Vodacom to keep my business.