Goodbye Vodacom....Hello MTN

On the 17th of March my wife's phone was ******, we reported this to Vodacom and the sim card was blocked and registered as ******. On the 2nd of April we went to Vodaworld to upgrade her contract, after explaining to the agent the history around the theft we were told that the sim swap would take 24hrs and by Sunday morning the sim would be active. Since then and 20 PHONE calls to 111 I have been given a host of different reasons why it isn't working, I am told by the agent they will phone me back to make sure everything is working. Nobody at Vodacom can actually tell me what the problem is and how to fix it. <br> <br> By Friday should this not be resolved I will taking the phone back to Vodaworld and cancelling this contract, I will also be cancelling my own contract with Vodacom as it is due for upgrade and Vodacom can say goodbye to the R4000 I spend with them a month...HELLO MTN!<br>