Goodbye Vodacom

Good Day Vodacom I received a call from one of your telesales agents about a month ago, This was regards with migrating my two contracts I have with Vodacom to new packages i was supposed to be paying less that what i was paying before he said my total monthly charge will be +- R1380 this month you debited me R2079 I have spoken to your call center on the 23rd where I received reference number 5_CSQUIJJIS, I just spoke to a lady by the name of Mpho who has assured me that she has escalated to management i want feedback by COB today.

Seeing that this was a voice agreement please send me the the voice recording also i would like to cancel both my contracts with Vodacom seeing that Vodacom is busy with unprofessional business practices and in contract breach for charging me an amount I did not agree upon.