KS
Kobus S
1 reviews | Active since Aug 2018
22 May 2024, 12:14
Good Vodacom Customer contract services
The updated customer service that I have received is less *****, underhandedly trying me to sign up for more costs. Granted I still had to agree for more Data than used, but the service from the consultant is 10/10 vs my prior experience where management allowed a regression based on poor sales service.
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Vodacom's replyOfficial
22 May 2024, 14:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply22 May 2024, 14:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team