MJ
Michael J
1 reviews | Active since Feb 2014
12 Oct 2018, 12:59
Good Service from Katleho Kuaho
I have received some very bad service from Vodacom, whenever i have tried to get my query resolved the consultant would be rude or put the phone down on me.
I was however assisted by a Mr. Katleho Kuaho. He was the first and only person to actually listen to my problem and tried his best to resolve my query. He is a bright shining light in that company and credit is deserved where credit is due. Thank you for your patience and help Katleho.
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Replies (1)Vodacom's replyOfficial
14 Oct 2018, 09:28Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2018, 09:28
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
