MJ
Michael J

1 reviews | Active since Feb 2014

12 Oct 2018, 12:59

Good Service from Katleho Kuaho

I have received some very bad service from Vodacom, whenever i have tried to get my query resolved the consultant would be rude or put the phone down on me.

I was however assisted by a Mr. Katleho Kuaho. He was the first and only person to actually listen to my problem and tried his best to resolve my query. He is a bright shining light in that company and credit is deserved where credit is due. Thank you for your patience and help Katleho.

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Replies (1)
Vodacom
Vodacom's reply14 Oct 2018, 09:28
Official
Dear Customer,

Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team