dB
daniel B

1 reviews | Active since Jun 2014

31 Aug 2026, 15:02

GOOD SERVICE

I AM A CUSTOMER FOR 23 YEARS AND SO FAR VERRY IMPRESSED WITH THE SERVICE I GET LATELEY IM OVERPAYING SO NEED TO APGRADE BUT WAS REFUSED DUE TO MY ACCOUNT PROFILE FOR PETE'S SAKE I WANT TO REDUSE MY ACCOUNT AND GETTING REFUSED LEF AND RIGHT NO MIGRATION AVAILBLE NO CHEAPER UPGRADE AVAILABLE SO I MUST ONLY CANCEL THE CONTRACT IS THAAT WHAT U NEED FOR ME TO STOP SPENDING OVER R3K EVERY MONTH CANT SPEAK TO ACCOUNTS BECAUSE MY ACCOUNT IS NOT IN AREARS ACNT FIX NOTHING TO REDUSE MY PAYMENT SO 23 TEARS IS IN THE DUST AS IT IS IM CANCELLING MY ONE DATA CONTRACT THIS MONTH IT EXPIRE IN THE FOLLOWING MONTH OR SO

REGARDS DANIEL

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2026, 07:16
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team