Good Service but manager with a bad attitude

So after having a wobble with Vodacom and speaking to 3 different consultants Asanda been a manager in Johannesburg CBD who couldn't help me either as she didn't know how to solve the problem. I had the first consultant phone me back twice to help me rectify the situation. I did not receive that service from the manager but from a call center consultant.... think it's time Asanda and Tshepo from WNS Johannesburg change roles. Thank you Tshepo for helping me rectify this situation and for getting to the bottom of it. Asanda you should honestly change your attitude towards your customers as Vodacom is a big brand and you are not doing it justice. Well done Tshepo #tshepoforpromotion