MW
Maria W

1 reviews | Active since Jan 2021

31 Oct 2022, 14:14

Good service

I would like to thank Vodacom for their quick response regarding my query. I must say I was very surprise with how the social team handled my query. My query was sorted out and they did credit my account as promised. Thank you so much once again for keeping your word. A word of advise please, make it easier for us the consumers to get in touch with you, to avoid such unpleasantness and running to social media to get you to hear our concerns.

Thank you Ervan Williams

0
Replies (1)
Vodacom
Vodacom's reply31 Oct 2022, 16:11
Official
 Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards  Consumer Website Team