BM
Bonisile M

1 reviews | Active since Apr 2012

16 Sept 2015, 10:55

Good service

Good day <br> <br> After being transferred to pillar to post by client services consultant, to cancel my contract phone. Spoken to numerous people they even asked me to go to Voda shop to cancel my contract and I did. Went to Sunnyside branch and the guy that helped me he was not interested. Today I called this no *** spoke to Thabisile I explain my enquiry to her she listen, asked me question so that we can be on the same page. She asked my ID no to check my profile and she explain the process to cancel the contract and alert me that this month its the last month of my contract of which I was not aware of. Our call took us only 00:05:50 to sort out my problem. Thabisile thank you very much for your assistance God bless you, Keep up the good work. <br> <br> Regards<br> Bonisile

0
Replies (1)
Vodacom
Vodacom's reply16 Sept 2015, 12:22
Official
Hello Prinnet,

Thank you for this posting. I will make sure that this gesture of gratitude is sent to the relevant Manager / Supervisor.


Regards,
Consumer Website Team