Good riddens Vodacom a.k.a Voda****

After suffering for 2 months to resolve a ***** case, I managed to finally close two of my legitimate Vodacom lines on my account today. One more line left which will run out end of February 2025 and then I will be fully divorced forever from Vodacom after 25 years.

Yes, a once loyal customer for 2 and a half decades kicking Vodacom out of my life after 2 horrible experiences which lasted 2.5 months in total. Terrible customer experience and internal Vodacom *****. Cherry on the cake being debited for the *****ulent amount - R3200 in one go last Friday and having debit orders bounce and not being able to pay school fees as a result. Not even getting the money back in my bank account oh no, but as credit on my Vodacom account. How is this fair and how does this solve a month's cash flow problems and re-instate bounced debit orders?

Being told today whilst closing the 2 lines that I was at the highest level as a Vodacom customer and that they will offer me a handset deal to compensate. I could only laugh.

Vodacom is a joke and its staff consists of *****sters who is chasing customers away for life!

Vodacom will suffer a revenue loss like they have never seen before because where ever I share my story I get similar feedback from others.

I now go out and hand out advice to each of these of people who suffer the same ordeal as me in an attempt to help them resolve their ***** cases. I am doing Vodacom's job for them. How about that?! But in doing so, I share the horrific experience as far and wide as possible to everyone I know who uses Vodacom still to ruin their reputation as much as possible!

My message to all existing customers is: Don't ask IF you will be de*****ed by Vodacom. Ask WHEN!

Good riddens Voda****!