AU
Andries U
1 reviews | Active since Apr 2018
17 Apr 2018, 11:30
Good response
On 2018-04-04 I complaint about poor service. On 2018-04-17 I received a call from Moenier de Vries from Vodacom who handeled my complaint in a good way. Thank you.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Apr 2018, 11:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Apr 2018, 11:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Apr 2018, 12:12Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Best regards,
Vodacom's reply17 Apr 2018, 12:12
Official
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Best regards,