CB
Cosmos B

1 reviews | Active since Nov 2023

16 Nov 2023, 10:15

Good Job by Zintle Joni

I recently had a query regarding my contract with Vodacom whereby I was over billed withomy knowledge and I was assisted by one professional, cool and extremely kind lady by the name of Zintle Joni who assisted me all the way till my query was resolved, she was constantly calling me and keeping me updated about the process and for that reason I had a peace of mind. Vodacom need to have more people like Zintle Joni whom they know their job to the fullest and delivering a good customer service. Keep up the good work Miss Joni and a well deserved 5 star for you.

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Replies (1)
Vodacom
Vodacom's reply16 Nov 2023, 11:43
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team