JN
Joelyn N
1 reviews | Active since Feb 2019
16 Nov 2023, 13:46
Good for nothing--- Vodacom
Do not ever think Vodacom, even deserve 1 star even....been a vodacom client for soooo many year ... DNT EVEN KNOW WHY .... tried to take out a need new /upgrade 2x already came right to the end and then i get told the SORRY THE PHONE IS ABSOLUTE ... LIKE WHAT THE HELL .... Then i try to do a upgrade online 1 week later still not confrimed .... LIKE WHAT THE F###### HELL... Honestly dnt even know why im still with Vodacom f#######
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Replies (2)
Vodacom's replyOfficial
16 Nov 2023, 14:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Nov 2023, 14:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
JN
Joelyn N's updateReviewer Update
17 Nov 2023, 15:25correct that i am moving my contract it a different network
JN
Joelyn N's update17 Nov 2023, 15:25
Reviewer Update
correct that i am moving my contract it a different network