1 reviews | Active since Feb 2015
Good for nothing service
<p>I contacted your call centre earlir today at around 10H41, needed to be assited by removing the month to data from my bill as well as configuring my wi-fi settings as i have a challenge to access it in any hotspot.</p> <p>It was indded to shocking to get such a service from an internatinally acclimed company as vodacom, with such an appailing servise from Lungile.</p> <p>The call took 30min, for what? Ridiculous service!!! No proper hold procedure, lack of soft-s****s and no rapport at all. How pathetic.</p> <p>The useless girl hung up on me, did not even call me back. I am still not assisted.</p> <p>I am gonna cancel my contract.</p> <p>****en angry </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
