Good Employees and good service

In February 2017 I had a problem: Vodacom had over-billed me. I went to the store where I took the contract (Vodacom Brookside Mall) and queried my bill. I was seen to by a guy by the name of Havi Rumluchan . It was not a good experience, but Havi handled it all from that point on. I didn't have to waste Petrol running up and down, I didn't have to waste Airtime or my time; havi saw it through right to the end on my behalf . I wish that every company had people that helpful working for them.

From last month, I had trouble connecting to the internet: whenever I called customer care the consultant that dealt with me was very helpful. My problem was escalated and I was promised feedback within 7 days. I received that feedback from a consultant named Simone who told me that she had investigated my query and let me know her findings. I am so grateful that there is a company where people get off their backsides and do what they're paid for and more. It may not mean much to anyone else, but the fact that they kept their word met their promises means alot to me. Keep up the good work guys! GOD BLESS!!!

I you guys can, please help Edgars...THEIR CUSTOMER CARE IS HOPELESS!