Good day I just like to find out if anyone else is getting bad service from Vodacom?

<p>This is my third time I struggle with vodacom</p> <p> </p> <p>I have 2 numbers on same contract account. One for normal phoning nad the other numer for data usage on my wifi.</p> <p>I check my data usage every 2-3 days to ensure i don't go into out of bundle service charges.</p> <p>I get Gigs ofdata every month for R169</p> <p>I loaded on the 13th of July 2 Gigs for R139</p> <p>On the 18th July I loaded another 3 Gigs for R189</p> <p>That count up to 8Gigs of data already for R497</p> <p>Yesterday morning 20 Julywhen I open my account I was shocked to see i have 0 Gigs left and my account is R1500.01</p> <p>The last 2 days 3 gigs went out ofthe window without me working on my laptop and from where does this amount come from??</p> <p>I loaded again 3Gigs so my current bill is showing now on my vodacom app R1696</p> <p>I don't load videos, music go on Youtube I just use it for work.??????</p> <p> </p> <p>I locked a call which vodacom said will be answered in 24hours. Funny still hav't heard from them.</p> <p> </p> <p>I phoned myself and the lady at call centre says she cant help me until the month has ended.</p> <p> </p> <p>I then went to Woodlands vodacom shop. The asistent tells me on his site my data account is R487 andmy normal cell phone bill is R1200</p> <p> </p> <p>I then showed him on the odacom app that is not the info i''m geeting.</p> <p>My data bunble account is R1696</p> <p>My cell phone bill is R822</p> <p> </p> <p>His answer to me is my vodacom app is wrong.</p> <p> </p> <p>It is quite funny because vodacom advertise everywhere to use their app to ensure you can track down your account.</p> <p>In the past month I supposibly used 8 Gigs of data for what? And way the high bill? Im being over charged R1200.</p> <p> </p> <p>Not sure what awaits me the end of the month becaue if it goes on like this I'm going to have a bill for over R3000</p> <p>My normal bill is between R1000 - R1500</p> <p> </p> <p> I'm defentily going to stop my Vodocom Contract.</p> <p> </p> <p>More issues than anything else with them.</p> <p> </p> <p>Has anyone experience the same problem? and how did you go about solving it? </p>