Good day

Good day. I have a complain about Vodacom. This morning I received an SMS advising that I have requested a sim swap and if I think it is ***** I must dial 082135. Which I did. Call centre are unable to assist as the sim swap was requested at a Vodacom shop. They are unable to give me the name of the shop but it shows on the system it was requested at one of their shops. Now I am a victim of ***** but I must now go to my nearest Vodacom shop to verify that this is my numbers within 24 hours. I really think that Vodacom customer service is not up to standard as they are unable to resolve the matter