TB
Theo B
1 reviews | Active since Feb 2019
24 Feb 2019, 19:33
Good Data Stream to almost No streaming
signed a new data contract with Vodacom. Worked great for 2 weeks. suddenly streaming became very slowly. as if been " data throttling "now i sit with data contract for another 22 months. that useless
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
25 Feb 2019, 08:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Feb 2019, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Mar 2019, 13:58Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
It would be best to try an reset the device when you are experiencing the issue.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
It would be best to try an reset the device when you are experiencing the issue.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Mar 2019, 13:58
Official
Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
It would be best to try an reset the device when you are experiencing the issue.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
It would be best to try an reset the device when you are experiencing the issue.
Regards,
Vodacom Consumer Website Team
Best regards,
TB
Theo B's updateReviewer Update
06 Mar 2019, 14:30still havent received your call
TB
Theo B's update06 Mar 2019, 14:30
Reviewer Update
still havent received your call