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1 reviews | Active since Oct 2022

13 Nov 2024, 21:03

Good customer service

#Black Friday,

Vodacom call center agent helped me in an amazing way that i was not expecting,few weekes back i lost my phone and needed to a sim swop and the agen that assisted me was very goot and have very good respect for people.

He new at that time that surely i was in a very stressful situation as i just lost my phone and he was very sympathetic and straight to the point.

Thanks to him for helping me and my number was acting as he promised after two hours

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Replies (1)
Vodacom
Vodacom's reply14 Nov 2024, 07:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team