AH
Alida H

1 reviews | Active since Mar 2017

04 Mar 2017, 12:35

Good customer call

<p>Vodacom has the worst service I've ever experienced but today I was pleasantly surprised to receive quick and friendly service from Zuko at the call centre. He knew exactly what was going on and quickly managed to resolve it.</p>

0
Replies (2)
Vodacom
Vodacom's reply05 Mar 2017, 07:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply06 Mar 2017, 15:19
Official

Dear Alida,

Thank you for sharing your great Vodacom Experience.

It will be sent to Zuko's line manager.

Regards,

Cassandra

Best regards,