1 reviews | Active since Aug 2015
good company bad signal
I have been with Vodacom since I started working that is about 20 years now. I have wanted to change to another supplier, but just cant seems to get myself to do it. Vodacom has always provided me with the best service a client can ask for. Even when I complained about the signal, they came and put up a booster at my house. As I am a very small company, the moment the signal is gone my business stands and I loose a lot of income. seems like the booster is not working correctly because I still get a lot of interruptions and the signal disappearing or minimal signal and nothing comes in or goes out!! I am so frustrated as I love Vodacom and don't want to change to someone else to have better internet access. But it has now come to a stage, although Vodacom always tries to assist where possible, I will have to go to someone else in order for my business to survive. Sorry Vodacom and thank you for your stunning service, we only need better signal. I will even allow a mast in my yard if it is possible at no charge!!
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
