sH
sharon H

1 reviews | Active since Aug 2015

24 Aug 2015, 13:30

good company bad signal

I have been with Vodacom since I started working that is about 20 years now. I have wanted to change to another supplier, but just cant seems to get myself to do it. Vodacom has always provided me with the best service a client can ask for. Even when I complained about the signal, they came and put up a booster at my house. As I am a very small company, the moment the signal is gone my business stands and I loose a lot of income. seems like the booster is not working correctly because I still get a lot of interruptions and the signal disappearing or minimal signal and nothing comes in or goes out!! I am so frustrated as I love Vodacom and don't want to change to someone else to have better internet access. But it has now come to a stage, although Vodacom always tries to assist where possible, I will have to go to someone else in order for my business to survive. Sorry Vodacom and thank you for your stunning service, we only need better signal. I will even allow a mast in my yard if it is possible at no charge!!

0
Replies (1)
Vodacom
Vodacom's reply24 Aug 2015, 14:30
Official
Hello HOATHER,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM