OF
Oliver F

1 reviews | Active since Mar 2015

27 Mar 2015, 19:22

Good bye Vodacom

I have a 24 month contract with Vodacom. Received a sms that my subscription has been increased. Vodacom has a one way contract. They can increase the price without taking into consideration that I signed a 24 month contract that suited my budget. Should I have to cancel the one way contract with Vodacom they will keep me to my part of the contract and make me pay a cancellation fee. Most deffinetly not renewing my contract when it expires. I have a small contract plan. Every drop fills the bucket, and I'm sure a lot of people will not be renewing contracts. Could the increase not be done on NEW contracts?? Vodacom can not be trusted. Good bye Vodacom......

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Replies (1)
Vodacom
Vodacom's reply28 Mar 2015, 06:46
Official
Hello Ollie11,

Your concerns have been noted.

We will contact you shortly regarding this matter.

Regards,

Vodacom Consumer Website Team

Best regards,