Good bye Vodacom
<p>I have tried for WEEKS to get an answer to a deal match request, since I am eligible for an upgrade.</p> <p>I have made numerous phone calls, sent numerous emails and even complained here on Hellopeter as well.</p> <p>Vodacom just does not come back to me.</p> <p>People take heed Vodacom does not care about their customers, all they care about is trapping you in your contract and then taking your money. Once they have that, they couldnt care less about you, the customer. They will ignore you and every effort you make to get their attention.</p> <p>Oh and by the way, the reply you get to your complaints from them on here is an automated response. Just another way for them to give you the finger.</p> <p>My contract ends next month, after the way that they have been treating me these past few weeks (ignoring me flat), I will not be upgrading or renewing my contract and I will take my business to CELL C.</p> <p>GOOD BYE VODACOM</p> <p>You will never see me or my money again, but hey, I guess that you don't care</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Mr Wilfred George Young
We are sorry to hear of the circumstances under which your posting has reached us.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Senior Consultant
Vodacom Solution Centre
Good Day Mr Wilfred George Young
We are sorry to hear of the circumstances under which your posting has reached us.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Senior Consultant
Vodacom Solution Centre
