1 reviews | Active since May 2016

12 Feb 2018, 14:49

Good at creating expectation and not delivering

Reported same problem several time, since October 2017 , I get reference numbers response on hellopeter and just there the story ends.

0
Replies (2)
Vodacom
Vodacom's reply12 Feb 2018, 15:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Feb 2018, 14:39
Official

Good day Donovan,

As per our recent interact,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS