Good after-sales service at Vodacom Nelson Mandela Square

Item: Vodacom
Rating: 5
Author: Marc L

I recently upgraded to the Samsung S23 and was unaware of the promotional option with the Galaxy Watch 5 being included for a small amount extra per month. A few days after the upgrade, I contacted the store and I was quickly assisted by the salesperson, Winley Woodman, and the store manager, Misheck Chikore. They did a swap out of my contract and I was soon happy with my Galaxy Watch 5.

Its a pleasure knowing that there is still good service out there, after a sale has been made.

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Replies (1)

Vodacom's replyOfficial

30 Mar 2023, 07:03

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Consumer Website Team

Vodacom's reply30 Mar 2023, 07:03

Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Consumer Website Team