ST
SIBONGILE T
1 reviews | Active since Oct 2019
20 Dec 2019, 16:45
Gone with the wind Vodacom data!
Bought 1G data from Vodacom this morning. Less than 5 hours later, got a message that it is depleted. I have a Whatsapp ticket, Twitter data and Facebook data. I only managed to send a short reply to one email and **** 1G gone!
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Replies (2)
Vodacom's replyOfficial
21 Dec 2019, 11:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Dec 2019, 11:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Dec 2019, 14:35Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply30 Dec 2019, 14:35
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have responded via email. Regards Consumer Website Team
Best regards,