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Michael B

1 reviews | Active since Jan 2015

23 Mar 2015, 09:44

Gone in 10seconds

I recharged my Vodacom sim on Saturday Morning with R12 airtime and within 15 seconds it was \depleted"before I could convert it to data! The message received from vodacom is a balance of \""0.00\""! I did the same thing on Sunday night at around 9pm - this time I turned off 'Mobile Data\"" on my device thinking that the previous days R12 depletion in 15seconds should not repeat itself - what do you know - gone in 10 seconds! Balance refused to update"

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Replies (1)
Vodacom
Vodacom's reply23 Mar 2015, 14:31
Official
Hello phegula,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,