1 reviews | Active since Mar 2017

19 Mar 2018, 14:08

Going the extra mile

A big thank you to Alton and Vodacom Northgate for making my claim process for a ****** phone as quick and painless as possible. It highly appreciated that you went the extra mile to get my new phone to me so quickly, going so far as to even work late to ensure that I received same day service.

Your helpful attitude is really appreciated.

0
Replies (1)
Vodacom
Vodacom's reply19 Mar 2018, 14:41
Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.

We will send this to the respective management for the necessary reward and recognition.

Regards

Vodacom Consumer Website Team

Best regards,