1 reviews | Active since Nov 2014
Going round in circles - Can't
I am extremely dissapointed.<br> <br> Last year (4 November 2014 to be exact) I did a contract application and got feedback that it was decline. I was told the reason was that I had an unresolved issue with the legal department. I contacted legal department and they told me they had somehow forgotten to update my profile when the issue was sorted out in June 2013. They then told me that they updated my information and I can proceed with the application. When I tried again the same day the application was declined, this time because I had been vetted and needed to wait 60 days. I complained on Hellopeter and received a call from Moddy Motebejane (Vodacom Customer Care) who told me said she would help me proceed with the application. She asked me to send required documents to [Email Removed] I did but never got a reponse. I let it go and decided to wait out the 90 days.<br> <br> Earlier today, I did an application. DECLINED AGAIN. Reason: \Your have an unresolved issue with legal. WHAT IS GOING ON HERE?<br> <br> I called legal and they confirmed they had update my info previously. I want to apply again
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
